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Searchpedia SEO field notes Callum Bennett Callum

Paid & organic

SEO SEM SMM

I treat SEO, SEM and SMM as separate channels with separate budgets. Merging them under one KPI hides which tactic actually drives revenue.

Beginner3 min readUpdated 2026-07-27Notes by Callum Bennett

Start here

  • Map each channel to a specific goal: SEO for long-term sessions, SEM for conversions within 30 days, SMM for brand lift.
  • Set separate dashboards with UTM parameters for paid search and social ads so you can attribute correctly.
  • Audit your current reporting for any channel mislabelling—especially if your team uses 'SEM' to mean paid search only.
  • Review your weekly reporting: if organic and paid are combined under 'search traffic', split them before your next budget review.

Plain-English take

SEO is earning a spot in search results by making your site relevant and trustworthy. You don't pay Google for each click. SEM is paying for placement in search results, usually through a pay-per-click model like Google Ads. SMM is using social platforms—Instagram, LinkedIn, TikTok—to reach people, either through organic posts or paid ads. The three channels have different cost structures, different time horizons, and different attribution paths. I define SEM strictly as paid search. If a client uses "SEM" to cover SEO too, I flag it in the proposal and set up two separate reporting views. That one distinction saves countless hours of misinterpreted data. For example, last quarter a client reported "SEM traffic up 30%" until I split the numbers: SEO was flat, paid search had doubled because they increased ad spend. The organic decline was hidden. I wrote about [the difference between SEO and SEM](/seo-vs-sem/) elsewhere, but in practice my rule is: if you pay per click, it's SEM; if you don't, it's SEO. SMM sits apart entirely. Even though social platforms have search functions, the intent is different. Someone searching on Google for "best running shoes" is ready to buy. Someone scrolling Instagram and seeing the same shoe is being introduced to a brand. Those two behaviours need different KPIs—conversion rate for SEM, engagement rate or assisted conversions for SMM. Mix them and you'll optimise for the wrong metric.

When it actually matters

The channel split affects every budget decision. Launching a new product last year, I put £2,000 on Google Ads (SEM) and £2,000 on Instagram ads (paid SMM). SEM gave 400 clicks and 12 conversions in the first week. SMM gave 8,000 impressions but only 3 conversions. For that product launch, SEM won on immediate ROI. But six months later, the SEO I had started at the same time was bringing 1,500 organic sessions a month with zero ongoing spend—and those visitors converted at 4%, higher than the SEM campaign's 3%. So the decision rule is: use SEM when you need traffic this week, invest in SEO when you need traffic next year, and use SMM when you need brand recognition. A counter-argument: some people say SMM can boost SEO through social signals, but I've never seen direct ranking impact. What I have seen is a client's brand search queries double after a viral LinkedIn post. That increased their organic click-through rate by 12 percentage points because people were searching their name instead of generic terms. So SMM influences SEO indirectly. Another edge case: a tight budget. If you have only £500, I'd put it all into one channel—probably SEM for a specific product or SMM if you have a story to tell. Splitting it thin dilutes both. [PPC and SEO working together](/ppc-and-seo-working-together/) is a common topic, but I argue you should optimise them separately and only combine at the reporting level. The real payoff comes from knowing which channel actually moved the needle, not from pretending they serve the same purpose.

What I got wrong

For years I reported SEO and SEM together because both appeared under "Search" in Google Analytics. That hid the fact that our paid spend was propping up organic declines. When I finally split them, I discovered that 40% of what I called "search traffic" was actually ads. The organic line had been dropping for three months and I hadn't noticed. Now I always separate them, even if the client initially asks for one number. Second mistake: I dismissed organic social. I thought only paid social moved the needle. Then a client's unsponsored LinkedIn post got 50,000 impressions and 200 newsletter signups—more than any ad campaign we ran that month. Organic SMM is distribution, not just branding. Third: I used "SEM" as a catch-all term in proposals. That confused clients who thought I was including SEO. I now write "paid search (Google Ads)" and "organic search". Clear language prevents scope creep and billing arguments. [The SEO and PPC handshake](/the-seo-and-ppc-handshake/) is a framework I now recommend only after each channel is optimised independently. If I had integrated them too early, I would have masked the weaknesses in both. [SEA vs SEO](/seo-sea/) covers similar ground for the European market, where paid search is often called SEA. I wish I had adopted that clarity earlier. [SEO SEM PPC](/seo-sem-ppc/) is another term people conflate—I stopped using that hybrid label entirely.

Next step

Quick answers

Does social media marketing (SMM) directly improve SEO rankings?

No. Google has stated that social signals are not a ranking factor. However, SMM can increase brand searches, which often leads to more organic clicks and higher click-through rates. That indirect effect can improve your organic performance over time, but don't expect pins or shares to move your rankings directly.

Why do some people use 'SEM' to include SEO if it's confusing?

Historical reasons. Early in search marketing, 'SEM' was the umbrella term for all search-related activities, and SEO was a subset. Over the past decade, industry usage shifted: now SEM almost always means paid search. Sticking to the older definition causes reporting errors and misaligned budgets. I always clarify upfront.

Should I invest in SEO or SMM for a brand-new business with no audience?

I'd start with SMM. Social platforms let you build a following and test messaging quickly. SEO takes months to gain traction. Once you have a handful of engaged social followers, you can run paid ads (SEM and paid SMM) to drive initial sales while SEO slowly starts compounding. That sequencing works better than betting everything on one channel.

How do I set separate KPIs for SEO, SEM and SMM without overcomplicating reporting?

Use a simple dashboard with three tabs. SEO: organic sessions, keyword rankings, conversion rate. SEM: cost per click, impression share, cost per acquisition. SMM: engagement rate, reach, assisted conversions. Tag all paid traffic with UTM parameters. Keep it to five metrics per channel. Too many KPIs cause analysis paralysis.

Sources

Primary documentation is linked directly. Anything commercial is marked nofollow.

Notes from Callum Bennett.