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SERP Features

SERP features are enhanced elements on a search results page that go beyond standard organic listings, such as featured snippets, People Also Ask boxes, image packs, local packs, and AI Overviews.

Beginner5 min readUpdated 2026-07-27Notes by Callum Bennett

Start here

  • SERP features are any non-organic result on a search engine results page.
  • They help searchers get faster answers directly on the results page.
  • Common types include featured snippets, People Also Ask, knowledge panels, image packs, and local packs.
  • Structured data and intent alignment help content qualify for some features.
  • SERP features can capture clicks and visibility even without a #1 organic ranking.

They help searchers get faster, more useful answers directly on the results page.

Example

  • Query: "how to tie a tie"
  • SERP feature: Featured snippet showing a step-by-step list with images.
  • Other features on same page: People Also Ask box with related questions, video carousel of tutorials, and a knowledge panel about necktie history.

When should I use this?

  • When you want to increase visibility for informational queries.
  • When your content can answer a question concisely (e.g., lists, steps, definitions).
  • When you have structured data that qualifies for rich results (e.g., product schema, recipe schema).
  • When you target local queries (local pack).
  • When you want to capture clicks even if you're not ranking #1 organically.

What it is not

  • Not a single feature — it's a broad category of result types.
  • Not the same as organic blue-link rankings.
  • Not guaranteed by schema alone; content relevance and intent matter.
  • Not static — features change frequently in layout and eligibility.

Quick start

  1. Identify the query intent (informational, navigational, transactional, commercial).
  2. Research which SERP features appear for that query (use tools like Ahrefs or Moz).
  3. Create content that matches the feature format (e.g., list for featured snippet, Q&A for People Also Ask).
  4. Add relevant structured data (schema.org markup).
  5. Monitor performance in Google Search Console and adjust.

Common mistakes

  • Treating SERP features as one single feature instead of a broad category.
  • Optimizing only for rankings and ignoring query intent.
  • Assuming every SERP feature can be earned with schema alone.
  • Using outdated screenshots or assumptions about feature layouts.

Next step

Quick answers

What is the most common SERP feature?

Featured snippets are among the most common, appearing for many informational queries.

Can I optimize for all SERP features?

No. Each feature has unique eligibility criteria. Focus on features relevant to your query intent and content type.

Do SERP features reduce organic clicks?

Sometimes. Features like featured snippets can satisfy a query on the results page, reducing click-through rates for some queries.

Sources

Primary documentation is linked directly. Anything commercial is marked nofollow.

Notes from Callum Bennett.